📞 941.921.1764

SHIPPING AND RETURNS

All orders are shipped from our warehouse located in Florida through FedEx® or USPS®.

 Orders do not ship on Saturdays, Sundays or Holidays. 

***MAPS BELOW ARE ONLY AN ESTIMATE. IF YOU NEED YOUR ORDER BY A CERTAIN DATE PLEASE CONTACT US TO CHOOSE CORRECT SHIPPING OPTION***

We often ship directly to shows and hotels when timing is a factor. Please call us so that we can assist you with shipping options 941-921- 1764.

 Once shipments leave our warehouse into a third party shipper, delivery is out of our hands but we will do everything we can to ensure timely delivery.

  
FedEx® orders received Monday - Friday by 1pm EST will ship that business day. Any FedEx® orders received after 1pm EST will be shipped the following business day.

 

 

USPS® orders received Monday - Friday by 11am EST will ship that business day. Any USPS® orders received after 11am EST will be shipped the following business day.

HOW TO RETURN AN ITEM

Any unopened Nupafeed® can be returned within 30 days of delivery for a full refund. If the return is a result of our mistake, or the shipment was damage in transit we will issue a prepaid shipping label. In any other cases the buyer will be responsible for shipping charges to return the item back to us Once we receive the return a refund will be issued back to the original credit card used.

You should expect to see your refund within 5-10 business days of us receiving the return. In many cases you will receive your refund more quickly.

If you need to return an item, please contact us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order. You may also call us at 941-921-1764.

EXCHANGE POLICY

Yep It happens. You ordered the wrong item! But it's okay customer satisfaction is our goal! Please contact us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order. You may also call us at 941-921-1764.