Refund policy

HOW TO RETURN AN ITEM
Any unopened Nupafeed® can be returned within 30 days of delivery for a full refund. If the return is a result of our mistake, or the shipment was damaged in transit we will issue a prepaid shipping label. In any other cases the buyer will be responsible for shipping charges to return the item back to us.

Once we receive the return a refund will be issued back to the original credit card used. You should expect to see your refund within 5-10 business days of us receiving the return. In many cases you will receive your refund more quickly.

If you need to return an item, please contact us via email at info@nupafeedusa.com with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order. You may also call us at 941-921-1764.

EXCHANGE POLICY
Yep. It happens. You ordered the wrong item! But it's okay customer satisfaction is our goal! Please contact us via email at info@nupafeedusa.com with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order. You may also call us at 941-921-1764.